Settings

In the Settings section you can find general account preferences, security options and data management tools. Tasks such as team management, profile and billing are managed from the relevant sections of the panel.

General

In the Settings β†’ General section you can adjust the account and notification preferences offered. These can include options such as general email preference, customer greeting or information-collection preference, browser notification and notification sound.

To use browser notifications, check both the panel preference and the permission the browser grants to the site. For detailed preferences of notification types, open the Notification Center β†’ Preferences section.

Security

From the Settings β†’ Security section, manage account protection options such as password and two-factor authentication. Two-factor authentication uses an additional verification step alongside your password at sign-in.

For setup and usage details, see the Two-Factor Authentication page. For controlling your sessions, use the Session Security guide.

Data & Privacy

In the Settings β†’ Data & Privacy section you can review the data export and privacy tools offered. Before starting a process, check from the on-screen description which data is covered and what the result of the process is.

For KVKK and GDPR topics, see the KVKK, GDPR and Personal Data page.

Profile, Language and Theme

You can edit your personal profile information from the profile area, and the panel language and appearance from the relevant language and theme controls.

The panel language and the AI answer language differ

The panel language and the AI's default answer language are different settings. For the assistant's language and communication preferences, use the AI Training β†’ Brand Information section.

Team Management

Member invitations, roles and permissions are in the Management β†’ Team & Permissions section. The areas a person can see in the panel and the actions they can take depend on these permissions.

If a setting does not appear or you cannot perform an action, check your account role and the relevant permission. Plan rights can also affect the availability of some features.

Billing

For your plan, usage allowances and payment information, open the billing section in the panel. Details are on the Plans and Allowances page.

API Access

The API and Webhooks menu is currently not shown in the standard panel menu. If you need to use the API, clarify your account's access status and the required permissions with the HaveAI support team.

When Changing Settings

After editing the relevant area, if there is a save button on screen, use it and check the success message. Some toggles can be saved directly when changed. In particular, for notification and security settings, proceed by checking the result.

Related Topics

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